Mission &Values

MISSION: To provide a safe and stimulating environment for all dogs and ensure both their physical and mental requirements are met whilst in our care.
VALUES: At Doggy Pause we believe, above all else, our business should be based on respect: Respect for the dogs we watch, Respect for the people we work with & Respect for the customers we serve.
 

 

Pause Promise:

We are so committed to our services that we offer you our "Pause Promise". You must be totally happy with our service at all times. If we fail to meet your standards, just let us know and we will give you a discount/credit of the value of the last stay on your next booking to make it up.

Frequently Asked Questions

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  1. Can my dog escape?
  2. May I bring my dogs bedding, bowls or toys?
  3. Do you provide food?
  4. What essentials does my dog need?
  5. What happens if my dog gets sick or injured whilst in your care?
  6. How long is my dog locked up throughout the day when it boards?

Can my dog escape?

  • All fences in the dog area are 6 foot high and cyclone mesh wire fencing. Each outside dog area is contained by a wire mesh gate which a secure lock. The gates in and out of each area are specifically designed for opening and closing into another outside area which is equally as safe. So, if your dog does manage to get out of one area quickly through an opening or closing gate, it will only find itself within another outside dog area.
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May I bring my dogs bedding, bowls or toys?

  • We much prefer that you didn't. We provide everything needed to ensure your dog has a great stay. We try very hard to keep our facilities hygienic and flea-free. We have ample toys for your dog to play with and heaps of blankets for warmth.
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Do you provide food?

  • Yes. We provide 2 meals a day for dogs boarding with us and you can read about this type of food on the main boarding tab of this website. Of course, you can provide your own food if your dog is on a specially designed diet for medical or weight reasons and this is served to them at your instructions. We also provide yummy and healthy treats for good behaviour.
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What essentials does my dog need?

  • Your dog needs to be up to date with its C5 vaccinations, on an veterinary approved form of flea/tick and wormed. Your dog also needs to be microchipped and wear a collar with an ID tag and brought with it to the property on a lead, which we keep with us here.
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What happens if my dog gets sick or injured whilst in your care ?

  • All Doggy Pause staff are First Aid trained and can administer the right medical treatment for injuries which are not life-threatning. The local vet is 15 minutes up the road and will facilitate any injuries or sickness which we cannot medically treat. Your emergency contact or yourself (if you are available) will be phoned and told as to what is happening and the decision will lie in your hands as to what you want to do. If it is life-threatning we will take veterinary advice and practice in order to save your dog.
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How long is my dog locked up throughout the day when it boards?

  • Dogs that are boarding are let out at 7.00am and play until 12.00pm and then have quiet time until 1.00pm and after this are let out for play until 6.00pm ad then locked up for dinner. The only time aside form the above which a dog is locked up is when it is naughty and in this case it will get a time out (locked up) for 5 minutes.
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